Change Creation – Automotive

Welcome to Change Creation – Automotive, a specialist division aimed at the motor industry. This division has been formed as a direct result of Change Creation delivering a succession of key programmes throughout the industry that have enabled our clients to demonstrate an increase in sales, service and productivity across a range of staff who have attended the se workshops.

Shaun Price heads up the division to utilise his extensive industry experience. Shaun joined the automotive industry in 1985 and spent 6 years at car leasing giant Lex. He then took the step of joining a management buy-out team at the Greenhouse Group, whose network of car and commercial dealerships incorporated a number of different franchises including Vauxhall, VW Commercials and DAF Trucks, as well as an extensive bodyshop network. Following the sale of his Division to Abbey National, Shaun became Group Sales Director of First National Vehicle Holdings, as well as continuing his role as Managing Director.

In 2005 Shaun became a Director of Change Creation and has since headed up various projects including a number throughout the automotive industry. To date Change Creation has worked with the following automotive companies to deliver successful training and facilitation including Toyota, SEAT, Camden Motors, VW, Mercedes Benz, Tuskers, Lexus, MNH, epyx, Suzuki, and Audi.

An example of the kind of feedback Change Creation receive is shown below:

“We were looking for behavioural change in a particular area and we had heard that Change Creation had delivered a similar talk at our sister company Audi which had received excellent feedback” ”They threw themselves fully into the project and even carried out some ‘mystery shops’ to ensure that he was fully prepared for the sessions. It has been clear from the feedback we have received from our delegates, that our decision to use them was fully justified and we will definitely be using them again.”

Andrew Medcraft
SEAT UK
Product Marketing Manager

“Our projects have ranged from Dealership Sales and CRM programmes through to Sales Manager Training, Service Workshops and After Sales Programmes. We ensure that the right person with the right credentials and the right cultural fit, develop and deliver the right programme for each individual client and in the right wa y. We know that we can make a difference in the automotive industry, through our training and development programmes.”

Shaun Price
Director
Change Creation Ltd

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Client Feedback

Just back from this event and I thought I ought to feedback. This workshop is probably the best development course I have been on, and the comments from the other four guys from Barry power station who were on the course with me, also reflect my opinion. The Facilitators

Change Creation is currently working at all levels across our business on various different projects and I constantly receive complimentary comments regarding their work. They are fun to deal with, but remain the ultimate professionals. They are strong in all the required areas where we need training

The results from the Employee Opinion Survey became a concern for our function. Change Creation was asked to develop some ideas that would help improve the way we operated both internally and externally. After the initial consultation period, they developed and facilitated an innovative programme for the

We needed a basic one day workshop within British Gas Residential, to increase the level of commercial awareness of our first line management population. Change Creation provided us with the perfect trainer to deliver the programme. Following the successful pilot, the course will be available and delivered to

During the 4 week induction process, all of our Account Managers attended a 2 day workshop which was developed to prepare them for the tough job ahead. We asked Change Creation to review the programme and content of our current Behavioural Workshop. They recommended that the 2-day

The objective was to create a real desire for our management population to actively participate and attend the course in a positive frame of mind. ”The feedback has far exceeded our expectations and we are extremely pleased that we ran these sessions. Our Managers are now looking

The feedback on the success of the Leadership Effectiveness workshop at British Gas Business reached us here at Residential and after various meetings with Change Creation, we decided to run a series of 2 day workshops in our divisions. All of our team leaders rated the 2 days

Following extensive diagnostic work, the Change Creation team developed the programme for us, and then facilitated a series of sessions to ensure that a core group of our Trainers were capable of delivering each of the 8 behavioural workshops to our exacting standards. They work closely with our

Having personally attended the Leadership Development session, I was convinced that Change Creation was the company to assist us to develop and deliver the largest Customer Service training programme we have ever undertaken. Three modules were designed and developed by the Change Creation team and they are currently delivering

We were seeking ways to change the behaviours of our middle management team. One of our Directors who had used them in a previous organisation recommended “Change Creation”. Their proposal and prior to delivery, their diagnostic, excited us and design work impressed us all, resulting in a