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Meet the Team that ‘deliver’…

Michelle

michelle harrington

Personal Statement

Motivated and valued people make the difference. Through the application of increased skills and renewed commitment, new levels of personal and business achievement are possible.

I believe motivation and learning go hand in hand.


Background

Michelle is a senior training professional, having over 18 years experience of diagnosis, designing, delivering and evaluating programs. Having worked in the changing world of financial services Michelle is accustomed to delivering programs to increase motivation, and develop skills in challenging situations.

Michelle draws on her experience having worked across and provided support in many different business areas including front line sales, customer service delivery, back office support and head office functions.


Key areas of expertise

  • Customer Service Development
  • Management and Leadership Development
  • Coaching – enhancing, developing & altering existing skills
  • Presentation skills at board level
  • Team Development
  • Facilitation

Qualifications

  • Certificate in Supervising in a Regulated Environment
  • Certificate in Training Practice
  • Certificate in Supervision and Sales Management
  • Associate Chartered Insurance Institute – Chartered Insurer

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